Terms, Conditions and Security

At Accent 4 Flowers we value your security and privacy. By using this website you agree to our terms of the privacy policy  Your order is protected by using our secure server. While we may (with your permission) securely store your customer details, your credit card details are not stored. Should you have any reservations about ordering online please order by calling us FREE on 0800 321 439 (available in New Zealand only)

DELIVERY – NEW ZEALAND
For flower deliveries in Southland Otago and Central Otago make your floral selection, select the appropriate delivery box, add a gift if you wish and proceed to the payments section of this website.

Same day delivery is available for Invercargill for orders placed before 4.00 p.m. weekdays or 12.00 p.m. Saturday, New Zealand time. Deliveries are not available on Sundays or Public Holidays.

Deliveries at specific times of the day can be requested but not guaranteed.

Rural deliveries may incur extra delivery charges and if applicable you will be notified before your order is accepted. Some remote areas of New Zealand require up to 48 hours for deliveries. Rural deliveries cannot be guaranteed on Saturdays.

If your delivery is urgent please call Accent 4 Flowers on 0800 321 439 (available in New Zealand only) for up-to-the minute advice on delivery availability.

Please include the name of the deceased in the case of funeral orders.

DELIVERY – OVERSEAS
Choose deliveries in other countries from the Interflora website and if local call us on 0800 321 439. All prices to overseas countries include a uniform standard delivery charge. By using Interflora we can deliver flowers and gifts to almost anywhere in the world, where fresh flowers are available. Naturally our delivery service is affected by local conditions. Delivery is usually available within 24 hours, but occasionally may be longer, depending on time zones and local conditions..Please include the name of the deceased in the case of funeral orders.

GUARANTEE OF SATISFACTION
Accent 4 Flowers guarantees the freshness, flower quality and value of every order. Each arrangement is created by a professional florist and will be delivered by our design team or a trusted courier company.

Delivery will be made on the date requested and every effort will be made to meet requests as to preferred times, but only funeral deliveries can be specific with regard to time.

Complaints must be made within 48 hours of delivery to Accent 4 Flowers. Special delivery conditions apply to hospitals, hotels, ships, airports, funeral parlours, crematoriums and cemeteries.

REFUND POLICY
If your order is not delivered to your satisfaction then Accent 4 Flowers will either arrange a re-delivery of your order to the recipient or provide you with a 100% refund of your order. The refund policy applies to both order deliveries in New Zealand and International deliveries.

QUALITY
Throughout New Zealand seasonal and regional conditions may affect the supply and cost of flowers and foliages. In these circumstances Accent 4 Flowers reserves the right to make appropriate substitutions whilst maintaining the value of your order.

CONTAINERS
Where possible the particular container or basket shown will be supplied. Should these not be available alternative containers of a similar value and style will be substituted.

PRICE AND VALUE - ALL PRICES ARE IN NEW ZEALAND DOLLARS (NZ$) and include GST

The standard delivery of $10.00 applies to Invercargill City only, and is added to the total value of the order. The cost of delivery to Southland Rural Towns and Rural Farm deliveries is listed on the order page To guarantee delivery you must select the correct delivery box when purchasing goods from this site. Remote areas  may require up to 24 hours for deliveries. Rural deliveries cannot be guaranteed on Saturdays.

Prices apply to the floral arrangements and gifts depicted on this Accent 4 Flowers Internet Site. Should you wish to purchase at a higher or lower price email or phone the 0800 number listed on the front page.